The 30 in 90 Guarantee
Two promises: your first booked estimate within 14 days of launch or month one is free, and 30 to 50 booked estimates in 90 days. Fewer than 30 and we work for free until you have them, or you take your management fees back. Here is exactly what that means.
Guarantee one: the first estimate
If your first booked estimate has not happened within 14 days of your first ad going live, we refund the first month's management fee in full. You keep the campaign, the setter and the booking page, and the 90-day guarantee below keeps running.
Day 1 is the day Meta approves your first ad and it starts spending. Time we spend building before that does not count against the 14 days, and neither does time your ads are paused or your ad account is restricted for reasons on your side.
Guarantee two: 30 in 90
If you have fewer than 30 booked estimates by the end of day 90 of your campaign, you choose the remedy: we keep working at zero management fee until you reach 30, or we refund 100% of the management fees you paid SJO Services during those 90 days.
The offer is 30 to 50 booked estimates in 90 days. 30 is the guaranteed number at the minimum testing ad spend of $1,500 a month. If you run a higher spend, we agree a higher number in writing on the fit call, so the guarantee scales with what you put in.
Ad spend is paid by you directly to Meta from your own ad account. It is never paid to SJO Services and is not part of either refund.
What counts as a booked estimate
A homeowner (or property owner) inside your agreed service area, asking for a service you offer, with a date and time confirmed by text or on your calendar.
Renters, vendors, job seekers, out-of-area addresses and duplicate contacts do not count. A homeowner who confirms and then does not show still counts, because the booking was real. You have 48 hours after each booking to flag one you believe should not count, and we review it together.
What you agree to
Keep the agreed ad spend running without pausing for the full 90 days. Testing starts at $1,500 a month and the exact number is agreed on the fit call based on your trade and area.
Give SJO Services access to your Meta ad account, pixel, and calendar within the first 5 business days, and keep that access active.
Respond to booked estimates: show up, or reschedule with the homeowner. Estimates you cancel still count toward the 30.
Pay the management fee on time each month.
How the remedy works
On day 90 we send you the count with the calendar record behind it. If it is under 30, you pick within 7 days: continue at zero management fee until 30 is reached (ad spend continues), or a refund of management fees paid, sent within 10 business days. The 14-day refund, if it applies, is sent within 10 business days of day 14.
You keep everything we built for the campaign, including the ad creative, the booking page and the tracking setup, whether or not you take a refund.
Exclusivity
SJO Services works with Canadian companies only. While your campaign runs we will not run the same trade for a competing company in your agreed service area.
No contract
There is no long-term contract. You can stop any month. Stopping before day 90 ends the 90-day guarantee, since the 90 days of running is what makes the number reachable.
Questions about the terms? Email info@sjoservicesca.com. These terms are confirmed in writing with your service agreement before the campaign starts.